Privacy Policy
This policy explains how Redland Roofing Services Ltd ("we", "us") collects and uses personal information when you visit this website or contact us. We are based in Gloucester, United Kingdom.
Information we collect
When you send an enquiry through our quote form, phone or email us, we may collect your name, phone number, email address, postcode and details about the roofing work you need.
How we use it
- To respond to your enquiry and arrange a survey.
- To prepare and send your quote.
- To carry out and follow up on work you have asked us to do.
- To keep records required for accounting and legal purposes.
Our lawful bases are taking steps at your request before entering a contract, performing a contract, and our legitimate interest in running our business.
Sharing your information
We do not sell your information. We may share it with service providers who help us run our business (for example, systems that receive and manage enquiries), only as needed and under appropriate safeguards.
How long we keep it
We keep enquiry and customer information only for as long as needed for the purposes above, including any legal or accounting requirements.
Third-party content
Optional enquiry forms, live reviews and chat are provided by HighLevel/LeadConnector, and the optional map is supplied by Google. These services load only after you allow the relevant service. Information you submit is handled by the provider so we can respond to your enquiry. External links to Google, Checkatrade and Facebook follow those services' own policies.
Read our Cookie Policy to choose optional services or withdraw consent.
Your rights
Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict its use, and complain to the Information Commissioner's Office (ico.org.uk).
Contact
For any privacy question, email redlandroofing0@gmail.com or call 07765 079119.